Investor FAQ

1. When was Crawford founded?

2. When was Crawford's initial public offering?

3. Where is the Company headquartered?

4. What is the Company's fiscal year?

5. Who are the accountants for Crawford & Company?

6. What is Crawford's stock exchange listing?

7. What is the difference between the A and B classes of stock?

8. How can I obtain an annual report or company investor packet?

9. How can I become a shareholder of Crawford & Company?

10. Can I buy stock directly from the Company?

11. How can I find out about my Crawford stock?

12. How can I speak with a person in investor relations?

13. Who is the stock transfer agent and registrar?

1. When was Crawford founded?
1941

2. When was Crawford's initial public offering?
Crawford has been public since 1968.

3. Where is the Company headquartered?
The Company may be reached at:
1001 Summit Boulevard
Atlanta, Georgia 30319
(404) 300-1000

4. What is the Company's fiscal year?
We are on a calendar fiscal year.

5. Who are the accountants for Crawford & Company?
Our independent auditors are Ernst & Young LLP.

6. What is Crawford's stock exchange listing?
Crawford is listed on the New York Stock Exchange under the ticker symbols CRDA and CRDB.

7. What is the difference between the A and B classes of stock?
Crawford has two classes of common stock outstanding: Class A Common Stock and Class B Common Stock. Other than with respect to voting rights, the Company's two classes of stock have essentially identical rights, except that, under the Company's Articles of Incorporation, the Board of Directors may pay greater or equal (but not lesser) cash dividends on the Class A Common Stock than on the Class B Common Stock. In addition, generally with respect to mergers or similar transactions in which shares of the Company's common stock are proposed to be exchanged, holders of Class A Common Stock must receive the same type and amount of consideration as holders of Class B Common Stock, unless approved by the holders of 75% of the Class A Common Stock, voting as a class.

8. How can I obtain an annual report or company investor packet?
To request an investor packet or an annual report via U.S. Mail, please go to "Contact Us" on this website and email your request, or call our investor relations department at (404) 300-1051. You can also access financial information and filings online through this website under Financial Reports or SEC filings.

9. How can I become a shareholder of Crawford & Company?
You can become a shareholder by purchasing stock on the open market through a retail or online broker.

10.Can I buy stock directly from the Company?
Stock cannot be purchased directly from the Company.

11. How can I find out about my Crawford stock?
Crawford & Company cannot access individual account information. If you hold your shares through a retail or online broker, your broker will have your transaction information. If you possess a Crawford stock certificate, please contact our transfer agent, Wells Fargo Shareowner Services, at (800) 468-9716.

12. How can I speak with a person in investor relations?
Call the office of our Chief Financial Officer at (404) 300-1002.

13.Who is the stock transfer agent and registrar?
Wells Fargo Shareowner Services
P.O. Box 64854
St. Paul, MN 55164-0854
(800) 468-9716